Omnicell’s 30-year-old enterprise system was critical to pharmacy operations but hindered by outdated workflows and dense, unintuitive interfaces. I collaborated with cross-functional teams to simplify complex data views, modernize the UI, and introduce consistent interaction patterns that matched healthcare professionals’ needs. The redesign reduced task time by 20%, minimized training overhead, and improved accuracy across key workflows.

In healthcare environments where accuracy can save lives, clinicians struggled with a fragmented medication verification process. I partnered with product and clinical teams to uncover the root causes of user error, then redesigned the interface to highlight critical information and streamline decision-making. The result was a data-driven UX that improved clarity, reduced cognitive load, and helped healthcare providers identify potential errors before they reached patients.
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Healthy Minds aimed to support users in building consistent mindfulness and self-care habits but faced high drop-off after onboarding. I led user research, identified friction points in the daily habit flow, and redesigned the app’s core experience to encourage sustained engagement. Through clearer navigation, personalized goal tracking, and improved visual hierarchy, we boosted weekly active users by 25% and increased session completion rates.

When the pandemic forced the company to onboard employees remotely, the existing internal HR website wasn’t built with users in mind.  I led a redesign that streamlined the onboarding flow, improved accessibility, and aligned visuals with the company’s brand—creating a cohesive digital experience that increased onboarding completion by 30% and reduced HR support requests.